It was a seminar on ‘Corporate Ethics’ meant for an exclusive group of senior executives of a public sector company. The HR Department had spent a lot of time and resources in its planning and execution. The best of speakers were invited to share their thoughts on the nuances of corporate ethics. One of the speakers was the author of an internationally acclaimed book on the subject. The participants too were deeply involved in the seminar.
It was an excellent atmosphere – the seminar site was an exclusive resort on the slopes of the Western Ghats near Lonavala. As usual during that time of the year, nature was at its best in Lonavala. The executives had started a lazy morning after a good night’s rest. There was no rush to steer through Mumbai’s clumsy traffic to reach office, no keeping up with meeting schedules, no encounter with the yelling boss – in fact, some of them were enjoying in months, a mild hangover from partying the previous evening.
The lectures were lined up in a logical sequence; from conceptual foundation on morals versus ethics to modern day interpretations, from bribery to frauds covering the perennial dilemma of ethics each business faces, and so on. There was a case study as well. The day was well spent. There were some participants, who were quite vocal and too willing to share real-life examples. The HR Manager was a happy guy to see the response of the senior executives to the seminar conceived and executed under him. Some were heard saying that HR should hold more such discussions on other relevant topics as well; after all a public sector executive is seldom exposed to such well-arranged seminars. Participants were looking forward to the next day’s deliberations. The seminar was scheduled to be over the next day after a special lunch with the Managing Director. The MD was expected to arrive sometime in the morning.
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The MD came into the seminar room when a lecture was in progress. He was accompanied by a couple of senior officials, few of them, participants from the previous day, who were conspicuously missing since morning. The participants stood up with utmost respect but seemed to have forgotten the speaker, who had suddenly stopped overwhelmed by the VIP entry. The HR manager welcomed the MD with chosen few words and a lady participant handed over an oversized flower bouquet to him. The MD, however, did not look amused; an eternal frown stubbornly occupied his expressions. The guest speaker was a senior bank supervisor, who was talking about business ethics in the financial sector. As this incident unfolded before him in the middle of his lecture, he lost the threads and decided to sit on the sidelines. The senior executives indeed forgot about the ongoing lecture and got immensely busy in attracting the MD’s attention in some way or the other.
Someone suggested that the MD should speak a few words of wisdom. The HR Manager faithfully invited the MD saying that the participants were eagerly waiting since morning to hear him. He made an administrative announcement that a soft copy of the incomplete presentation would be sent to the participants in due course. The guest speaker knew that the stage no longer belonged to him and left the room unnoticed.
It was raining outside. The large glass doors and windows of the seminar room were trying to keep the participants closer to the lovely natural beauty outside.
The environment in the seminar room had changed in minutes. The debates and discussions of the previous day on corporate ethics had given way; the primary focus then was to face the MD. The MD was known to be a difficult person. A retired civil servant, he was appointed MD only a month ago based on the recommendations of a highly placed Search Panel.
The MD started speaking his mind, ‘If an organization can afford its senior executives to stay missing from the headquarters, even if it is a week-end in the name of a seminar, I am afraid, that organization is doomed…. and by the way, who has chosen this topic? Was there nothing more tangible to discuss?’
The HR Manager tried to murmur, ‘Sir, you had approved this programme. The list of participants and speakers was also shared with you! You know it beforehand!’ But the HR Manager did not utter a word. He pretended to be busy wading through a bunch of papers.
The MD continued; ‘Can any one tell me the expenditure on a lavish venue of this kind? I am indeed aghast by the culture in your organization.”
It sounded odd that the MD was referring to the institution he was heading as ‘your’ organization. He spoke in very general terms in an abusive language. He was unable to find anything positive about the seminar. In fact, he had no intention of listening to any feedback from the participants. He went on and on shouting, yelling and insulting the senior executives. Most were bewildered at the MD’s manner of dealing. They were wondering what could be the provocation. There was not a word from him on the topic of the seminar.
He was no different from many public sector CEOs, who believe in this style of functioning – arrogant, abusive, illogical with a false sense of superiority. Many of them hide their ignorance behind the aura of fear they create around them by constantly crushing others’ self-esteem.
The seminar came to a formal end after lunch. The enthusiasm in the participants had vanished; they were recovering from the shock and insult meted out to them by their own MD. Someone whispered to the HR Manager whether the MD’s lecture was designed to ignite ethical reaction to an abusive boss. Mistreating and insulting subordinates by taking advantage of one’s position is definitely unethical.
The MD was not available after the session, even for the special lunch of which he was the official host. The HR Manager was rushing to the reception desk of the resort to ensure that the MD’s family was looked after well. The MD had chosen to spend some quality time with his family for two more days in the resort. His office was actively monitoring all arrangements.
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‘May be, he should have suggested a different topic for the seminar’, thought the HR Manager while preparing to check out.
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